The Design Process

We work with you to achieve a custom kitchen that fits perfectly with your home & lifestyle.

Make a showroom appointment or book a site visit so we can make a start on planning your project.


Initial Consultation

Please ring to set up an appointment with one of our qualified Designers.

If you are building, we will ask you to meet in our showroom and email through a set of your house plans prior to our meeting.

If you are renovating your existing home, our Designer will organise a suitable time to visit your home for an initial consultation, site measure, and to take photos as a reference.

It is during this initial meeting that discussions will be had around how your space is used, general requirements, appliances, materials, styles, colours, and investment considerations.

Please allow around 2 hours for this initial meeting.


Design Phase

Your Designer will now work through some initial design concepts back in the office.

Once these initial plans are ready, you will be invited into our showroom to go through your design in detail. Your presentation will include floor plans, elevations, 3D renders, and may also include budgetary pricing.

Please be aware that typically your Designer has spent around 12 to 24 hours developing your design. Therefore, we do not release any of our plans without a commitment or unless a design fee has been paid.

If you are happy to commit at this stage, an invoice for a 10% deposit will be issued based on budgetary pricing.

A design fee for plans to take away with no commitment is based on the time spent so far by your Designer – pricing on application.


Final Sign Off

Once we have received your commitment to proceed, your Designer will now confirm all pricing and any variations discussed (along with any design changes).

We will then invite you back into the showroom for our final design sign off meeting.

It is at this meeting that all your finer design details are confirmed. This will also include a sign-off on material/colour selections, handles, appliances, etc. along with any preferred installation dates.

Your Designer will then spend time developing your final design sign-off plans, joinery specifications (including appliances), etc. These plans will form part of your portfolio which will be handed over to the Production Team to commence the next stage of your joinery journey.

You will now also receive a progress invoice from our Admin Team equal to 20% of your quote.


Pre Production

Your project will be allocated to one of our Project Managers who will organise a visit to the site for a final site measure.

The final measure typically happens around 8 weeks out from when your joinery is required. More bespoke jobs (e.g. lacquering) may require an additional 2 to 3 weeks.

Your joinery is then drawn up for manufacture, signed off by your Designer, and then sent to the floor to begin manufacture. Service plans for pre-wire etc. are also issued during this time by your Project Manager.



All materials are ordered and manufacture commences. 

Once your joinery is together in our factory, your Designer will go over everything to ensure that is all up to expectations and is all ready for delivery to site.

You will now also receive a progress invoice from our Admin Team equal to 65% of your quote.



All your joinery will now be expertly fitted on-site. This process generally takes between 2-4 days and will depend on the complexities of your design.

Specialty components such as stone benchtops can only be templated once the joinery has been installed. Delivery of your tops will involve a 5-10 day turnaround after templating.

Splashbacks are another item that requires templating (after the tops have been installed). Please allow up to 10 days from templating.

An invoice for the balance (the final 5% plus any approved variations) will be sent out following installation.


Final Inspection

An appointment may be made for your Designer to visit and see your lovely new kitchen and to ensure that you are 100% happy.

Thank you for choosing Cooper Webley for your joinery journey.